Already have a CRM?
Inquiries and booked visits go into the system your team already uses. We tell you what can be connected before you sign.
For private schools and universitiesPara colegios privados y universidades
Your school closes. Admissions stays open.
Your 24/7 admissions assistant for phone and web chat: answers questions, captures inquiry details and helps arrange visits with your team.
La secretaría cierra. Admisiones sigue abierta.
Asistente de admisiones 24/7 por teléfono, SMS y chat web: responde preguntas, recoge datos de contacto y ayuda a concertar visitas con su equipo.
Sarah
NoraVoz · Admissions assistant
NoraVoz · Asistente de admisiones
02:47
Example conversation
"...that's a wonderful age to start. We have a bilingual program from age 3."
Conversación de ejemplo
"...es una edad maravillosa. Tenemos un programa bilingüe desde los 3 años."
Lead captured
Visit booked
Email sent
CRM updated
Contacto guardado
Visita reservada
Email enviado
CRM actualizado
Why NoraVoz
What NoraVoz does for your school
Por qué NoraVoz
Qué hace NoraVoz por su colegio
01
Fewer enrollments lost to an unanswered phone
A family that reaches voicemail often calls the next school on its list. Nora answers at 8 pm, on Saturdays and in the middle of open house week, and offers a tour before the call ends. That family is in your pipeline instead of someone else's.
02
Hours of admin work off your admissions director's desk
Returning calls, typing each inquiry into the CRM, going back and forth to schedule a visit: for an admissions director that is easily four or five hours a week they do not have. It is why calls go unreturned and the CRM stays half empty. Nora records every inquiry and books the visit automatically, so the record is complete and those hours go back to families.
03
A first impression that sounds like your school
Every caller gets the same accurate, professional answer, with the name and tone you chose. No rushed replies on a busy day, and no call that goes unreturned.
04
A clear view of your inquiry pipeline
Every inquiry is logged: who called, what they asked, whether a visit was booked. Over a season you see how many families reach out, which questions come up most and what your website is not answering.
Channels
One agent. Three channels. You choose.
Voice, website chat, and text: the same agent, the same knowledge base, the same CRM. Start with the channels your families actually use, and add the others whenever you want.
Canales
Un agente. Tres canales. Usted elige.
Voz, chat web y SMS: el mismo agente, el mismo conocimiento, el mismo CRM. Empiece por los canales que sus clientes ya usan y añada los demás cuando quiera.
VoiceVoz
A real phone conversation, at any hour. Nora answers questions about your school, takes the family's details and books the tour. You choose the name, the tone and when it picks up.Una conversación telefónica de verdad, a cualquier hora. Nora resuelve las dudas sobre su centro, recoge los datos de la familia y concierta la visita. El número y el desvío de llamadas se definen con usted.
Website ChatChat Web
The same intelligence embedded on your website. Visitors get real-time answers while they browse, book visits directly in the chat, and turn into leads instead of anonymous traffic.La misma inteligencia integrada en su web. Los visitantes reciben respuesta al momento mientras navegan, reservan visitas directamente en el chat y se convierten en contactos, no en tráfico anónimo.
Optional SMSSMS
Tour confirmations and reminders by text, so fewer families miss the visit they booked.Confirmaciones y recordatorios por mensaje de texto, con el alcance acordado para su centro.
Your selected channels share one knowledge base and one CRM, and you only pay for the channels you turn on. One, two, or all three.Todos los canales comparten una única base de conocimientos y un único CRM, y usted solo paga por los canales que activa. Uno, dos o los tres.
Your systems
It fits the way you already work
Choosing the channels is one decision. Where the inquiries end up is the other.
No CRM yet?
NoraVoz comes with one: a dashboard with every inquiry, every conversation and the visits coming up. Nothing extra to buy.
How it works
We build it. We run it. You stay in charge.
With most AI tools, someone on your staff becomes the administrator: writing the answers, testing, fixing what goes wrong. With NoraVoz that someone is us. Your team fills in one questionnaire and approves the result.
01
You tell us about your school.
One questionnaire on programs, tuition, calendar and admissions process. About half an hour.
02
We build and test it.
Weeks, not months. We set up the assistant from your answers, connect your calendar and CRM, and test it with the questions families really ask.
03
You approve it.
Your team tries it out. Nothing goes live until you say it is ready.
04
We keep it running.
We keep it running smoothly, refresh it before each school year and update it when something important changes. As the technology improves, your assistant improves with it. Nobody on your team has to maintain anything.
About NoraVoz
Built from both sides of the desk
Sobre NoraVoz
Nacido de la experiencia, no del laboratorio
Jordi Barguno, FounderJordi Barguñó, fundador
NoraVoz was founded on a frustration most parents know firsthand: you call a school, nobody picks up, and you move on. As a parent of school-age children, I've been through it myself, chasing down admissions offices, leaving voicemails that never got returned, and wondering if I'd already missed the window.
But I have also seen it from the inside. I have spent more than 20 years in corporate finance, business development, education and AI, and I understand why it happens. Admissions teams are small, stretched and pulled in every direction. They are not ignoring families. They are overwhelmed.
NoraVoz exists to close that gap. We build voice, chat, and text agents that feel like part of your admissions team, not a replacement for it. Every agent is custom-built for your school, speaks in your voice, and helps families get answers outside office hours.
NoraVoz nació de una experiencia que cualquier padre o madre conoce: llamas a un colegio para pedir información, nadie contesta, dejas un mensaje… y nunca te devuelven la llamada. Lo he vivido en primera persona. Como padre con hijos en edad escolar, sé lo que es quedarse sin respuesta justo cuando más se necesita.
Pero también conozco la otra cara. Llevo más de 20 años trabajando en finanzas corporativas, desarrollo de negocio, educación e inteligencia artificial, y entiendo perfectamente por qué ocurre. Los equipos de admisiones no ignoran a las familias: están desbordados. Son equipos pequeños, con muchas responsabilidades y poco tiempo para atender cada llamada como les gustaría.
NoraVoz existe para resolver ese desajuste. Creamos agentes de voz, chat y SMS que funcionan como una extensión natural de su equipo de admisiones, no como un sustituto. Cada agente se diseña a medida para su centro, habla con su voz y ayuda a atender las consultas de las familias fuera de horario. Para que su equipo de admisiones dedique su tiempo a lo que realmente importa: conocer a las familias en persona.
20+
Years in finance, business and educationAños en finanzas, negocio y educación
Your school's toneEl tono de su centro
Name, greeting and tone chosen by youNombre, saludo y tono a su elección
24/7
Always availableSiempre disponible
CustomA medida
Built from your school's informationUn asistente por centro
Not a school? NoraVoz also works with building materials suppliers: the order and dispatch calls your team cannot cover. Tell us which calls go unanswered.
?No es un centro educativo? NoraVoz tambi?n trabaja con proveedores de materiales de construcci?n: las llamadas de pedidos y expediciones que su equipo no puede atender. Cu?ntenos qu? llamadas se quedan sin atender.
FAQ
Frequently asked questions
We already have a chatbot on our website. Why add this?
It depends on the chatbot. Many website chatbots are scripted: they choose from pre-written answers, which is closer to a searchable FAQ than a conversation, and what a family tells them rarely ends up in your CRM. If that is what you have, NoraVoz can take its place: a natural conversation, with every inquiry recorded for your team. If yours is newer and works well, keep it and start NoraVoz on the phone, where a website chatbot does not reach: the call at 7:30 in the evening, the voicemail nobody returns until Monday. And when NoraVoz runs more than one channel, every inquiry lands in the same CRM, whichever way the family reached you.
Our admissions team already answers the phone. Where does NoraVoz fit?
Your team keeps answering. NoraVoz takes the calls they cannot get to: after the office closes, on weekends, over lunch, and when everyone is already with a family. You set the rules: after hours only, or also as backup when your lines are busy. During office hours, a caller who asks for a person is transferred to your staff. After hours, NoraVoz takes the details and your team calls back the next morning already knowing what the family wanted.
How is this different from a general AI receptionist?
Two ways. It is built for admissions: it knows what an open house is, how tuition and financial aid questions are asked, and that the goal of the call is a visit with your team. And it is done for you: we build it, test it and keep it current, so nobody at your school has to learn a new tool or monitor it.
Who keeps it up to date?
We do. Before each school year we refresh the assistant with your new tuition, calendar and programs. During the year, when something important changes, a fee, a date, a policy or a regulation, you tell us and we update it. We also keep it running smoothly and improve it as the technology moves forward.
What does it cost?
Three things set the price: the channels you turn on (phone, website chat, text), how much it is used each month, and whether we connect it to a system you already have. There is a one-time setup, because each assistant is built for one school, and then a monthly fee that includes a usage allowance sized for you. Tell us about your school and you get a written proposal with exact numbers before you commit to anything.
Can we start with just one channel?
Yes. You know where your families reach out. For some schools it is the phone, for others the website. Start with that channel and add the others later without rebuilding anything, since every channel works from the same information about your school. You pay only for the channels that are switched on.
What happens when it does not know the answer?
NoraVoz is upfront with families: when it does not have the answer, it says so and brings in your team. It is set up to answer only from the information your school has approved: programs, tuition, calendar, admissions steps. When a question falls outside that, it tells the family someone from your team will follow up, takes their details and logs the question. During office hours it can transfer the call if the family asks for a person. You see each of those handoffs, which also shows you what to add to its knowledge.
Will families know they are talking to an AI?
Yes. It introduces itself at the start of the conversation as your school's virtual admissions assistant, and it is not presented as a person. What families notice is that someone answered: at 8 in the evening, the alternative is voicemail. Anyone who would rather speak to a person can ask at any point.
How long does it take to go live?
A few weeks. Your admissions director fills in a questionnaire about programs, tuition, calendar and process, which takes about half an hour. We build the assistant from that, connect the calendar and the CRM, and test it with real questions. Then your team tries it out before any family hears it. If you have a date in mind, an open house or the start of re-enrollment, tell us and we plan back from it.
Do we have to change our CRM or student information system?
No. There are two ways to run it. If you already have a CRM or an admissions platform, we look at how NoraVoz can send inquiries and booked visits into it, and we tell you what is possible before you sign. If you do not have one, NoraVoz comes with its own: a dashboard where your team sees every inquiry, every conversation and the visits coming up. Your student information system is not touched. NoraVoz works with prospective families, before enrollment.
How do you handle family data?
NoraVoz collects what it needs to answer the inquiry and book the visit: a name, a phone number or email, the child's age or grade, and what the family asked. That goes to your CRM, and your school decides who can see it and how long it is kept. It does not connect to your student records. We put the data terms in writing before launch, and we share the list of technology providers involved with your team or your counsel on request.
Do you record calls?
That is your choice. With recording and transcripts on, your team can read exactly what was asked and how it was answered. Several states, Florida among them, require everyone on a call to consent to recording, so the assistant opens with a short notice. If you prefer, it runs with no recording at all, and call summaries and the family's details still reach your dashboard.
Is there a long-term contract?
No. The usual start is a three-month pilot: long enough to cover a real stretch of your admissions season and judge it on your own calls. After that you move to an annual plan or you stop.
Which languages does it speak?
We build the assistant in the language your families use. For most US schools that means English, with Spanish available for Spanish-speaking families. You hear the exact voice in your demo, so you judge it before you decide. Other languages are set up on request and tested with you first.
Quick math
What do unanswered calls cost you?
Run the numbers with your own figures. Adjust all four to match your reality; we do the arithmetic, nothing else.
Haga cuentas
¿Cuánto le cuestan las llamadas que no contesta?
Calcule con sus propias cifras. Ajuste los cuatro valores a su realidad: nosotros solo hacemos la cuenta.
An estimate built from the figures you enter. No inflated industry statistics.Una estimación construida con las cifras que usted indica. Sin estadísticas infladas.
Hear it for yourself
Tell us about your organization and we'll set up a live demo: a real call to a sample agent, not a slide deck. 20 minutes. No commitment. Just the product, working.
Escúchelo en acción
Le preparamos una demo personalizada con una llamada real a un agente de ejemplo: nada de presentaciones ni diapositivas. 20 minutos, sin compromiso y el producto funcionando de verdad.
Request a demoSolicitar una demo
Which channels interest you?¿Qué canales le interesan?
We could not confirm your request. Please try again, or email hello@noravoz.com. Your details are still here.No hemos podido confirmar el envío. Inténtelo de nuevo o escriba a hello@noravoz.com. Sus datos siguen en el formulario.
Jordi reviews each request and replies within one business day. If there is a fit, he sends you a link to choose a time. No commitment.Jordi revisa cada solicitud y responde en un día laborable. Si podemos ayudarle, le enviará un enlace para elegir día y hora. Sin compromiso.
✓
Thank you!¡Gracias!
We've received your request and will be in touch within one business day.Hemos recibido su solicitud. Le contactaremos en el plazo de un día laborable.